Discuss ways that a hospital might measure quality. Be sure to explain your reasoning. Read the “Memorial Hospital” case study in Chapter 4 of your text. In a three- to four-page paper, respond to the guided response below.

Discuss ways that a hospital might measure quality. Be sure to explain your reasoning.
Read the “Memorial Hospital” case study in Chapter 4 of your text. In a three- to four-page paper, respond to the guided response below.

Discuss ways that a hospital might measure quality. Be sure to explain your reasoning.
Explain the potential costs and failures of quality for Memorial Hospital and discuss how each can be measured.
Discuss ideas or techniques from TQM that Janice could use to help Memorial focus on providing quality health care.
Analyze the methods Memorial could use to assess the quality of health care it is providing.
Your paper should be in paragraph form (avoid the use of bullet points) and supported with the concepts outlined in your text and additional scholarly sources.

Submit your three- to four-page paper (not including the title and reference pages). Your paper must be formatted according to APA style as outlined in the Ashford Writing Center and must cite at least three scholarly sources in addition to the textbook.

Memorial Hospital

Memorial Hospital is a privately owned 600-bed facility. The hospital provides a broad range of health care services, including complete laboratoryand X-ray facilities, an emergency room, an intensive care unit, a cardiac care unit, and a psychiatric ward. Most of these services are provided byseveral other hospitals in the metropolitan area. Memorial has purposely avoided getting involved in any specialized fields of medicine or obtainingvery specialized diagnostic equipment because it was felt that such services would not be cost-effective. The General Hospital, located only a fewmiles from Memorial, is affiliated with the local School of Medicine and offers up-to-date services in those specialized areas. Instead of trying tocompete with General Hospital to provide special services, Memorial Hospital has concentrated on offering high-quality general health care at anaffordable price. Compared with the much larger General Hospital, Memorial stresses close personal attention to each patient from a nursing staffthat cares about its work. In fact, the hospital has begun to place ads in newspapers and on television, stressing its patient-oriented care.


 

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